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FAQ's - Frequently Asked Questions


What is a short haul move?
This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves.

What is a local move?
This usually refers to moves that are less than 100 miles and within the same state.

What is an intrastate move?
This refers to a move of more than 100 miles within the same state.

What are wardrobes? ?
These are special boxes that are designed to hold your clothes. Some come equipped with a hanging rod and can fit clothing from up to 3 linear feet of closet space. 

What is an intrastate move?
This refers to a move of more than 100 miles within the same state.

How should I move any hazardous items?
We recommend that you dispose of any hazardous items such as paint, propane tanks and aerosols. Professional movers can’t move combustible or hazardous items because of the potential for fires or explosions.

Will my moving company charge me for materials?
Most moving companies will provide quilted pads for protecting your furniture at no additional cost. However, you will most likely be charged for additional supplies such as tape, packing paper and boxes.

What is full packing?
Your movers will pack everything in your household for you. Make sure to keep any legal papers, medicines and valuables with you during the move.

Are movers able to transport my pets?
No, moving trucks are not properly equipped to transport pets and the box can be dangerous because of heavy objects. If possible, keep your pets at a friend, family member’s or kennel during the day of your move.

What is a booking agent?
This is the agent you choose as your mover or the member of a van line that will coordinate all dates and services for your move.

Should I store items that won’t fit in my new home? 
?You can choose to store items that won’t fit. However, if you have items that are old or have little value, you may be better to sell or donate them instead of paying the high cost of storing them for a long period. ? 

Do I need to make special preparations for an international move?
Yes, make sure to inquire about necessary import fees, custom duties and required documents for international moves.

How can I ensure I will be finished packing by my moving day?
Many people tend to underestimate the amount of items to pack and the time required to do so. They may also expect more people to help on the actual moving day, even though some people may not be available. Avoid this by following an organized packing plan and allot more time than you believe you will require for packing.

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